No, you have complete control over the appointments shown online, and how they’re placed into your system. You can choose what appointment types, how many, what times, etc. Patients will only see what you allow.
This is shown if no new/returning reasons for visit have been setup. If you would like to add reasons for visit for new/returning patients, they will need to be added. Please contact email@example.com and let us know the information listed below.
Reason for visit to add:
Which provider can accept this appointment and in which chair/column:
How long is this reason for visit:
There are several reasons a provider might not show openings. Some suggestions to solve for this are listed below:
- The provider must have hours in the column LocalMed is scheduling into. If this provider does not have hours in your practice management software, openings will not show.
- The operatory that LocalMed schedules into has to be assigned to the provider LocalMed schedules for.
- The operatory that LocalMed schedules into has to be open with valid hours. (example: 8am-5pm)
- LocalMed was setup in a particular way to schedule into specific columns. If this has changed, openings might not be accurate based on settings in the LocalMed console. Please let us know so we can get this resolved.
There are different ways to check on this based on your practice management software. If you are not able to identify the issue, please contact one of our support representatives at firstname.lastname@example.org.
When you allow patients to schedule their appointment online, your front desk staff can focus their attention on the patients that are actually in the office, allowing for a better in-person experience and increased patient satisfaction.
We’re currently onboarding providers within the United States, Canada, Australia and Jamaica.
We’re fully integrated with the leading practice management systems, and we’re continually adding to our list. Currently, we’re integrated with Dentrix, Eaglesoft, OpenDental, PracticeWeb, SoftDent, EasyDental, Dolphin, OrthoTrac, Tracker, ABELDent, and Denticon.
LocalMed is a month-to-month service and you may cancel at any time for any reason. We do require each new practice that joins to sign a contract for terms of service and a BAA for HIPAA compliance.
Absolutely. According to Decipher Research, 81% of patients would prefer to schedule their appointment online. Adding LocalMed Connect can raise your conversion of web traffic-to-booked appointment by 35-70%, and it can be placed anywhere patients are looking for dentists, including your website, Google, Facebook, our insurance partners, dental product partners, and anywhere else you own and control your web presence. The more web traffic you have, the more people will use it.
Not only does LocalMed not interfere, we actually enhance what you’re doing with all of those systems. Since we are integrated with your practice management system, LocalMed can seamlessly work right alongside all of your other platforms.
No way. LocalMed has offices from 1 location/1 provider all the way up to groups of 50+ offices with 100+ providers – it doesn’t get more complex than that. LocalMed has solved the complexity of dental scheduling and will work with you one on one to mirror your scheduling rules and automate them.
No, install takes about 15 minutes, and nobody at your practice has to actively monitor or update it – It will run silently in the background, without slowing your practice management system down whatsoever. Your staff can work directly from your practice management system as usual.
LocalMed clients have largely reported a drop in no-shows & cancellations because patients are booking appointments that 100% work with their schedule. Not only is it convenient for them, but they aren’t limited to what the front desk person mentions on the phone.
LocalMed Connect gives patients the ability to schedule an appointment with a participating provider anywhere they find them online, in real time, 24/7. This is not a request, but a fully scheduled appointment. We make it easy to compare open appointments and book the time that works best for you.
Please click here to contact our sales team to hear about our flat-rate monthly pricing.
Adding our “Schedule Now” button to your website makes it easy for patients to view your providers, toggle between location, compare availabilities and book confirmed appointments, 24/7. In addition, patients can schedule through localmed.com, Facebook, Google, our insurance partners, or several dentist directories on our partner sites. The goal is to have our real-time scheduling capabilities everywhere patients search for providers.
Yes, LocalMed is HIPAA compliant. We do not store your information locally and all information is passed in an encrypted manner. Additionally, LocalMed employs a third-party company to continuously monitor our system to ensure the safety and security of your information.
LocalMed knows every practice is different, so we made our system completely customizable to fit your unique needs. You maintain control over what you want patients to see. You select which appointment types you would like to make available upon setup, we take care of the rest.
By connecting with practice management systems, we are able to read, display and fill your availabilities in real time. This is not an appointment request system. Once an appointment is booked online by a patient it is automatically uploaded into your schedule.
You can secure an appointment from your phone just as easily as you can from your laptop or desktop. LocalMed works on all devices.
Yes. LocalMed makes it easy to book and manage appointments for all of your dependents in one place. If you choose to create an account and you can easily manage multiple family members in one spot.
- Enter information once and we’ll save it for future appointments
- Schedule and manage appointments for your dependents under one profile
- Store current dentists in your profile for easy recall
- Keep track of all your appointments scheduled with LocalMed
No. Patients have the option of booking an appointment as a guest, which does not require that they create an account, just a simple verification of their information with us. It’s a very simple process and our system walks them through it when they make their appointment.
Yes. Our service is absolutely free for your patients to use.