Our review system works like this… we send out a text or email to the patient that asks whether or not they had a positive experience at your office.
When they respond “yes” or “no”, LocalMed collects the “yes” and pushes them to Google a positive star rating. After this step, the patient is given the option as to whether or not to leave a review on Google.
The LocalMed star rating on Google is a collection of all of the “yes” answers. Based on our data, only about 15% of those patients will go on to leave a written review.