Practice Management System Training

Dentrix Updating Schedule Rules

Making a new Schedule Rule is required for the following reasons: Activating a new Operatory in your system Adding a Reason for Visit to a new Multi-code or Procedure code not previously mapped Change how you schedule operatories in the Appointment Book (i.e Op4 is now hygiene and previously was a production chair) Adding Schedule Rules can be […]

Dentrix I have zero openings on my profile

I have Zero Openings on my profile Having no openings on your profile can occur for the following reason: Stale Integration Operatory Assignments removed from PMS Provider Hours removed from PMS Schedule Rules incorrect Time Rules incorrect Updated/Change in PMS This tutorial will walk you through how to determine why you have zero openings Stale Integration […]

Dentrix Update Provider Hours

In the event the provider or office has changed its normal business hours, please make sure the change is made in Dentrix so that openings remain accurate. To do so: 1.  In the Setup menu in the Appointment Book, click Provider Setup. The Provider Setup dialog box appears. 2.   Select the provider you want to set a schedule for. 3. […]