Normally – nothing! When you update the schedule within your practice management system, LocalMed will read those changes in real-time and no further action is needed. However, if you notice LocalMed displaying times that you closed within your practice management system, just email our support team at support@localmed.com and they’ll make sure the issue is […]
Account Settings
Can I make the reviews not automatically send out to everyone?
Our reviews platform is an all-or-nothing feature. Once you’ve turned it on, we’ll send out a review request after every appointment to each patient with a valid email or cell phone number. To avoid overwhelming your patients, we make sure to send it to each patient only once every 7 days, regardless of the number […]
How do I change which platform reviews are routed to?
Visit https://www.localmed.com/clients/offices Select the office you want to change Select “Reviews” Enable/Disable the site you want reviews as an option for
Is it possible to change the buffer time for Reviews?
We’ve designed our platform to send a review request to every patient at the optimal time – we want you to get results! At this time, we’re unable to change the buffer time.